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The NSW scheme can provide income support, medical cover and lump-sum compensation after a workplace injury.
If you've been injured at work in NSW, physically, psychologically or through repetitive strain, you may be entitled to weekly payments, medical expenses and lump-sum permanent impairment compensation through icare. The Independent Review Office (IRO) funds free legal advice if your claim is disputed.
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Australia-wide
Plain-English guides to the compensation schemes in each Australian state and territory.
New South Wales workers compensation is administered by icare (formerly WorkCover NSW) and regulated by icare / SIRA and the State Insurance Regulatory Authority (SIRA). The scheme covers most NSW workers, physical injuries, psychological injuries, repetitive strain, occupational disease, and journey claims (in limited circumstances).
NSW is unique in Australia: the Independent Review Office (IRO) funds free legal advice and representation for injured workers in disputes. The Approved Lawyers Scheme covers legal costs so they don't come out of your benefits or settlement. Ask any law firm you contact whether it is an IRO Approved Lawyer.
This information applies across Sydney metropolitan, Western Sydney (Parramatta, Penrith, Liverpool, Blacktown), Northern Beaches, Sutherland, the Central Coast, Newcastle/Hunter, Wollongong/Illawarra, the Northern Rivers, Tamworth, Wagga Wagga and regional NSW.
NSW publishes scheme-wide claim data through icare and SIRA. The headline figures show a system under sustained pressure from psychological-injury claims and large lump-sum settlements:
Sources: NSW SIRA (scheme regulator) and icare NSW (scheme insurer) annual disclosures and FY2023-24 reporting.
Actual settlements published in Australian plaintiff law firm case-results listings (firm names redacted; case facts and amounts as published). NSW common-law settlements (work-injury damages under the 15% WPI threshold) sit at the higher end; statutory permanent-impairment lump sums sit lower.
All cases anonymised at publication; settlement amounts and case facts are as published in Australian plaintiff law firm case-results listings.
Plain-English answers to the most common questions about claiming icare workers compensation in NSW.
Reviewed by CompoCheck Editorial Team · Last updated
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