Queensland Public Liability

QLD Public Liability Eligibility Check

Free information about public liability claims under the Queensland Civil Liability Act for injuries on someone else's property.

Queensland public liability claims are governed by the Civil Liability Act 2003 (Qld) and the Personal Injuries Proceedings Act 2002 (PIPA). The PIPA process requires pre-court notice and a Compulsory Conference before any matter can proceed to trial.

  • Civil Liability Act 2003 (Qld)
  • PIPA pre-court process
  • ISV scale for general damages
  • 3-year limitation period
Check My QLD Public Liability Claim

Free to use

No cost to you

Reading our information and submitting an enquiry costs nothing.

No obligation

You stay in control

An enquiry is not a commitment. You decide whether to take anything further.

Information for every state and territory

Australia-wide

Plain-English guides to the compensation schemes in each Australian state and territory.

Queensland public liability claim, explained

A Queensland public liability claim is a personal injury claim against a person or organisation whose negligence caused you injury in a public place or on their premises. QLD public liability is governed by the Civil Liability Act 2003 (Qld) (substantive duty of care, caps and thresholds) and the Personal Injuries Proceedings Act 2002 (PIPA) (pre-court procedural framework).

The PIPA pre-court process is mandatory: a Notice of Claim is served on the defendant, who has 1 month to respond admitting or denying liability. Both sides exchange medical and earnings evidence and attend a Compulsory Conference (a structured settlement negotiation). Most QLD public liability claims settle at or before Compulsory Conference; only unresolved matters proceed to court.

Types of Queensland public liability claims

  • Slip, trip and fall - shopping centres, supermarkets, restaurants, hotels, gyms across Brisbane, Gold Coast, Sunshine Coast and regional QLD.
  • Council footpath and road claims - subject to Civil Liability Act road authority defences.
  • Dog attacks - typically covered by owner's home insurance public liability cover.
  • Defective products - common law negligence + Australian Consumer Law product safety claims.
  • School and childcare injuries - high duty of care; extended child limitation periods.
  • Sport and recreation injuries - subject to QLD's specific risk-warning requirements.
  • Aged care and disability care injuries - Royal Commission standards apply.
  • Hotel, Airbnb and tourism injuries - common given QLD's tourism economy.

The Injury Scale Value (ISV) scale

Queensland's Civil Liability Regulation 2014 uses an Injury Scale Value (ISV) system to calculate general damages (pain and suffering). Each injury type is rated 0 to 100, and each ISV band corresponds to a general damages amount set out in the regulation. The ISV scale is critical to QLD claim quantum:

  • ISV 0-5 - very minor injuries.
  • ISV 6-15 - minor to moderate injuries.
  • ISV 16-30 - moderate injuries.
  • ISV 31-50 - serious injuries.
  • ISV 51-75 - very serious injuries.
  • ISV 76-100 - catastrophic injuries.

The amounts for each band are published in the Civil Liability Regulation 2014 (Qld) and indexed annually. The ISV assigned to an injury has a direct effect on general damages, so the medical evidence supporting classification matters.

QLD public liability payouts: what determines the amount

Amounts vary widely and depend on the ISV rating of the injury, past and future economic loss, treatment and care needs, any contributory negligence, and the strength of the liability evidence. The Civil Liability Act 2003 (Qld) and the Civil Liability Regulation 2014 (Qld) set the framework - the current text of both is on the Queensland legislation website. A lawyer can explain how the framework applies to your injury.

QLD time limits and PIPA traps

  • 3 years from date of injury for most claims (Limitation of Actions Act 1974 (Qld)).
  • Children have until 21st birthday.
  • Notice of Claim served on defendant with sufficient time before limitation - aim for at least 6 months before to allow PIPA pre-court process to run.
  • Compulsory Conference - typically 12-18 months after Notice; mandatory before any litigation.

Cities and regions covered

Brisbane CBD, North and South Brisbane, Logan, Ipswich, Redlands, Moreton Bay, Gold Coast, Sunshine Coast, Toowoomba, Darling Downs, Cairns, Townsville, Mackay, Rockhampton, Bundaberg, and regional QLD.

QLD public liability FAQs

Plain-English answers about Queensland public liability claims under PIPA.

Reviewed by CompoCheck Editorial Team · Last updated

What is PIPA and how does it work in QLD public liability?
The Personal Injuries Proceedings Act 2002 (PIPA) governs the pre-litigation process for Queensland public liability claims. You serve a Notice of Claim on the defendant; the defendant has 1 month to respond admitting or denying liability. Both sides exchange medical and earnings evidence and attend a mandatory Compulsory Conference (a structured settlement negotiation). Most claims settle at or before this conference; only unresolved matters proceed to court.
How long do I have in Queensland?
Three years from the date of injury (or the date you knew or ought to have known of the injury). Children have until their 21st birthday. PIPA Notice of Claim must be served well before the limitation expires; aim for at least 6 months before to allow the pre-court process to run.
How are general damages calculated in QLD?
Queensland uses the Injury Scale Value (ISV) scale under the Civil Liability Regulation 2014 to assess general damages (pain and suffering). Each injury is given an ISV value (0 to 100), and the regulation sets the general damages amount for each ISV. A lawyer can explain how the scale applies to your injury.
How much can I claim in Queensland public liability?
Amounts depend on the severity of the injury and its ISV rating, the effect on your earning capacity, treatment and care needs, and any contributory negligence. The Civil Liability Act 2003 (Qld) and the Civil Liability Regulation 2014 (Qld) set the framework, and Queensland generally allows recovery of past and future economic loss without a hard cap on the amount. A lawyer can explain how the framework applies to your circumstances.
How it works

How your QLD public liability claim gets handled

Enquiries you submit are sent to the advertising law firm for your state and claim type.

  1. 01

    Take the 30-second survey

    Answer a few simple questions about your injury. No legal jargon, just the facts.

  2. 02

    Your enquiry goes to an advertising law firm

    Your enquiry goes to a law firm that advertises on CompoCheck for your state and claim type.

  3. 03

    The firm contacts you

    The firm can discuss your situation with you directly. Whether you go further is up to you.

Check if you may have a claim.

A free 60-second check and a way to contact a law firm in your state.

Start Free Claim Check