If you were a passenger
Passengers in a single-vehicle crash are generally covered. The driver is at fault by default, and the CTP / motor accident insurer of that vehicle covers your injuries. See our passenger guide.
If you were the driver - fault-based states
In fault-based states (NSW partial, QLD, WA, SA), the at-fault driver generally cannot claim full damages from their own CTP because there's no other negligent party to claim against. Statutory benefits (treatment, weekly payments) may still be available for a defined period. Common-law damages are generally not available where you were the only driver and your fault caused the crash.
Exceptions:
- Roads authority claim: where road defects (potholes, sudden loss of surface, missing signage, defective barriers) materially contributed
- Vehicle manufacturer / repairer: where vehicle defect (brake failure, steering, mechanical) contributed
- Workers compensation: where you were on a work trip, workers compensation applies regardless of fault
If you were the driver - no-fault states
In no-fault states (VIC, NT, TAS, ACT for defined benefits), drivers are eligible for statutory benefits even where they were at fault for their own crash. Benefits include:
- Income support during recovery
- Medical and treatment costs
- Long-term care for catastrophic injuries
- Limited lump-sum impairment payments
Common-law damages typically still require fault by another party.
Claims against the roads authority
Where road defects materially contributed to the crash, a public-liability claim against the roads authority (state or council) may succeed. Examples:
- Severe pothole that caused loss of control
- Worn or missing road markings on a hazardous bend
- Missing or damaged guardrail at a known hazard
- Inadequate signage of a sudden change in road conditions
Civil Liability legislation in each state limits roads-authority liability - actual or constructive notice of the defect is usually required. These claims are complex and benefit from specialist advice. Strict notice deadlines apply (commonly 6 months).
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