Injured as a rideshare passenger
If you were a passenger in an Uber, DiDi, Ola or other rideshare vehicle:
- You are covered by the relevant state's CTP / motor accident scheme
- You can claim regardless of which driver was at fault — in fault-based states you'd typically claim against the at-fault vehicle's CTP, in no-fault states (VIC, TAS, NT) any party can claim
- Trip records (held by the rideshare platform) are valuable evidence — request your trip history from the app within days
- The rideshare driver's identity is recorded — in hit-and-run scenarios where another driver is unknown, the rideshare driver is still identified
Injured as a rideshare driver
Rideshare drivers face a more complex picture:
- CTP scheme: covers your injuries the same as any other road user — you can claim where another driver was at fault (or unconditionally in no-fault states)
- Workers compensation: most rideshare drivers are classified as independent contractors, not employees — workers compensation usually does not apply. There are exceptions where state laws have extended cover.
- Income replacement: where workers compensation doesn't cover income loss, common-law damages (in fault states) can include lost rideshare earnings as economic loss
- Vehicle and equipment: vehicle damage may be covered by the rideshare platform's insurance, by your personal motor policy, or by the at-fault driver — varies by platform and policy
Rideshare-specific evidence
- Trip details from the rideshare app (download immediately)
- Driver name and contact (from app history)
- Rideshare platform's incident report
- Independent witness contact details
- Photos of the scene and vehicles